TH Data Breach Notifications for WHMCS

Online security is serious business. Every year millions of people have their personal information leaked online. Sometimes breaches occur because of poor security measures in place on the websites people register on, and other times breaches occur because hackers target a specific company.

Even the largest companies and websites, where we expect our data is safe, are not safe from data breaches. MySpace, LinkedIn, Adobe, Dropbox, Tumblr, Sony, Snapchat, Yahoo, and hundreds of other websites have all been breached. Even website like Domino's Pizza and Acne.org, unlikely hacking targets, have had data breaches occur. The fact is that data breaches are something we all need to be concerned about, and many people have already had their data breached and leaked online without their knowledge.

One of the biggest concerns with data breaches is that many people reuse the same password for many different online services. Some estimates put the number of users that reuse passwords at 50%-55%.

As hosting and online service providers we all play an important role in protecting the security of our customers by keeping their data safe, and preventing unauthorized access to the data on our servers.

However since over 50% of people reuse the same password there's a very good chance that some of your customers are using passwords with you that have already been leaked online as part of a data breach from another website. No matter how much security you put in place, if an attacker has the user's password, there's nothing you can do to stop them from accessing the user's account on your servers without authorization.

Our TH Data Breach Notifications for WHMCS module adds an additional layer of protection for your users by comparing their e-mail address with over 3 billion breached accounts. If your customer's e-mail address was found in a breach the customer is notified through your Client Area and/or an e-mail notification about the breach, including information about the type of data that was included in the breach. So your customers will know what website the information was breached from (Adobe, LinkedIn, etc), as well as what kinds of information were included in the breach (e-mail addresses, passwords, phone numbers, etc). By notifying your customers of data breaches you give them the opportunity to change their passwords on your website, and others, if they reuse the same password for multiple sites. This can help keep their account, and data on your sever, secure.

TH Data Breach Notifications for WHMCS also contains personalized recommendations for your customers if they have been found in an online data breach. The module looks at the type of information contained in the breaches, like e-mail addresses, phone numbers, passwords, etc, and provides some advice and tips on how the user can best protect themselves, and if there are any actions they should take.

Since most people do not know when their data has been breached online providing this information to them in a meaningful way, like through our TH Data Breach Notifications for WHMCS module, could help improve your customer relationships. We use this module on our own site, for our own customers, and our experience so far has been that customers appreciate being informed when their data has been leaked online. Most of them had no idea their data was included in a breach.

The module also re-checks each account on a regular basis, so it can detect and notify your customers of any new breaches they are found in as well. Let's work together to make the internet a safer place, and keep our customers informed about their online safety.

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